We bought our first home with Donna's assistance recently and she was just amazing! She was patient with all our questions which was crucial for us and what was more, she respected our requirements without trying to push unnecessary properties down our throat like another realtor we tried first. She tried not to use real estate world jargons and if she did, followed it up with a common man explanation without asking - that I think was a wonderful add on! Having worked with other international residents, she was able to understand where some of our questions came from and was able to address them within complete context. She was honest about numbers with us - she negotiated things fairly, told us honestly when we tried to go too low and warned us out of bad deals very quickly.
All in all, if you are looking for a realtor that has great knowledge, in-depth research, extreme patience, warm personality, flexible and good negotiation skills, Donna is the right match for you! It has been a real pleasure working with her - she made the experience so much smoother for us!
Donna was very caring and walked us through both the buying and selling process. She was professional, courteous and patient. She responded quickly and honestly to all our questions whatever time of day. Her experience in real estate really helped with the negotiation process. We are so happy to have worked with Donna and would recommend her 100%.
Dan showed me several places and we found the perfect house! They counseled me on readying my condo for sale, and assisted me through the buying and selling process. It was very pleasant! They are both knowledgeable and friendly, easy to work with and we're with me all the way through the process!
Donna and Dan were absolutely amazing during our home selling and home seeking/buying process! They were extremely knowledgeable, very responsive to the many questions and concerns we had during the seeking of our new home; and there every step of the way (and there were many with the sale of our former home and purchase of our new home... they were there making sure it was all done correctly and in a timely manner!!!!). Their professionalism, patience, and commitment in helping us finding the perfect home for us was so very much appreciated through the entire process! We highly recommend Donna and Dan as realtors for selling and/or buying!!! Thank you Donna and Dan!!!!!
We purchased out first home with Donna 14 years ago! Recently it was time to sell and buy again, there was no question that we would call Donna and Dan again! They are professional and knowledgeable about the area and the current market. Donna's patience, kindness and attention to every detail made finding the perfect home worry free. We would recommend them 100% for buying or selling your next home!
I would give Donna Hermsen and Dan O'Brien, the highest marks that can be given. They recently sold my condo, the day after it was listed. I received exceptional service from them, including advice about listing my condo, accepting offers on it, solving a critical problem that came up, and closing on the sale of my condo.
They are professional, knowledgeable, available and will go to any lengths to serve their clients, which includes above and beyond what is required or asked for.
I would give them 5 stars in every category listed above.
We found them to be knowledgeable and professional. They were also readily available and responsive and not at all pushy. They handled the sale of our house and then helped us find and purchase a new home when we were ready. When we discussed certain areas we wanted to look, they were able to provide immediate input on those areas in regards to pricing and resale potential. Donna handled all aspects of the process both buying and selling efficiently while guiding us and keeping us involved in the process since a lot has changed since our last move 22 years ago. Donna also dealt with and got language changed in the onerous paperwork of the relocation company on our purchase. We received personal attention all along the way.
Rick & Carol
"Donna Hermsen and Dan O'Brien are professional, knowledgeable and responsive. We felt that they were willing to devote much time and effort to selling our home, and they were successful. Plus, both of them have great warm and friendly personalities -- which helps to relieve much of the stress associated with home-selling. We were proud to have them represent us in our home sale.
John & Mary Daggett
It's breeze to work with Donna and Dan. They helped us sell our home within 6 weeks of listing within 6-7% of the initial asking price. They were proactive in arranging open houses, helped upgrades and inspector compliance and negotiated deals in our absence. They advertised in most all modern forms of communications and "spreaded the news in the community" very efficiently. I have not hesitation and reservation in recommending them as realtors in the Madison, WI area.
My husband and I relocated from Florida to Wisconsin. As part of my relocation package, Donna Hermsen was assigned to us by my company. We flew to Madison for a long weekend to look for a new home. I was 7 months pregnant, we did not know the city very well and we were in a rush to select a house. Needless to say, we were not expecting a very positive experience. Much to our delight, Donna could not have made our home buying experience any better. We saw almost 50 houses in 3 days. Donna sent us potential houses in our price range weeks before we arrived, she narrowed down the search so that we made the most of the short time we had in Wisconsin and was very prepared by the time she picked us up on the first day. Donna knows the Madison area quite well. She knew where all the schools, parks and shopping areas were and was honest about the houses she felt would not be good for investment purposes. She was flexible and patient as we went through the same houses again and again until we made a decision. She even sat and advised us for hours, with both of our extended families, while we hemmed and hawed over house details. Throughout the entire home-buying process, Donna was our favorite person to work with. She was flexible, honest, friendly and her expertise spanned beyond real estate. She helped us with many other aspects of owning a new home as well. I have recommended Donna to everyone who moved into Madison area. Our relationship continues to this day 7 months after the house was purchased. I am happy to give more details to any potential clients.
Katie & Tim
Donna & Dan worked extremely hard and they never slowed down or let up on showing my home. Donna & Dan go above and beyond when you list your property with them. They advertise your house in every possible publication and they don't let up in listing it continuously. Donna & Dan have open house showings more that any other Realtor, and they are ALWAYS available. Donna & Dan really showed their knowledge, expertise and professionalism when the offer to buy came in. They looked out for my interests and they were creative in drawing up the counter offer. This really impressed me as countering is a risky move but they knew what to do for me and not lose the sale. Donna & Dan are "true blue" and honest. You can trust them with every detail. I would RECOMMEND Donna & Dan for a REALTOR. Especially after my experiences with previous Realtors. They are the ONLY REALTOR. Donna & Dan follow through 100% with everything they say they will and they are committed to representing the interests of their clients. - Morgan Mortensen 608-233-5723
Donna was recommended to us by friends whom she had helped with a difficult house purchase a few years ago. When it appeared their purchase would fall through at the last minute, Donna managed to save the sale and our friends' sanity! Our own house purchase was not nearly as dramatic; but as first-time home buyers, we were extremely grateful for all the advice and support Donna provided us. She was always cheerful, incredibly knowledgeable, responsive and understanding. She also made sure we knew what we were getting into in terms of budgeting for a mortgage and other related costs. We were fortunate to find a beautiful place that we fell in love with after only a couple of weeks searching, Donna remained constantly in touch with us during the closing process and afterwards. She even recommended a wonderful home inspector who was extremely helpful in spotting a few things that needed to be corrected by the seller before we closed on the sale.
In addition to her professionalism and knowledge, Donna also regularly goes above and beyond for her clients. Even a year after the sale, she keeps in touch with us. She even gave us a Christmas wreath for our front door, as well as the best housewarming gift we got- a handmade kitchen crock personalized with our names and a picture of our home. It's these personal touches that set Donna above all other realtors we've encountered. We can't recommend her enough!
V & G
Dan and Donna are a dynamic team. The three of us worked together to make informed decisions about the preparations we made for my sale; the house was listed less than a week and our asking price was near spot-on the final sale price.
Donna's attention to the particulars complemented Dan's commitment to helping see the project through.
I wouldn't hesitate to use them again nor to send my closest friends their way.
After several corporate relocations and experiences with different Realtors, we were certainly cautious about being "assigned" a Realtor for this relocation. Donna was such a breath of fresh air for us. We immediately "clicked" - she knew how to quickly assess our needs, what we were looking for and how to translate that to a value-added home search. Being new to the area, her input was invaluable and she always customized it towards our needs. We always felt we were one of her most important clients. Before and after the sale, her follow-up was impeccable; we always felt we could contact her with any questions, concerns, and ideas. She simply made everything with our move so easy - its such a disruptive period, having someone who is responsive and knowledgeable to ease your primary concerns is so helpful. You will truly enjoy working with Donna, we highly recommend her!
- Renee and David V.
Donna and Dan were great to work with. It is nice to work with professionals and have them actually "work" for you. I can't tell you all the extras that they did to get our house sold but what another realtor couldn't do in a year and a half-they did in less than 6 months. My house is sold and I know it is because of the extra help they did not only helping with yard work but with organizing contractors to get work done. I recommend them anytime someone is looking for a realtor and if I buy or sell another house, they will be my only call for a realtor.
Dear Mr Bunbury,
As a former owner of a company we know valuable employees are to your success. This is why we are writing to express our complete satisfaction with Donna Hermsen.
A little background on the history of our home at 7809 Cobblestone Circle, Middleton. The house had been on the market for one full year, we had vacated athe house on November 1 and moved to S.C. When it was time to to list again, with a 3rd agent, in January, I spent considerable time on the internet trying to find a new agent. I was impressed with Donna's bio and called her to take a look at the house. Our two sons were in the process of installing some updated light fixtures and were at the house when Donna & Dan looked at it. We also had another agent/team from another agency look at the house while our sons were there.
After talking to Donna and the other agent, and asking our sons for their opinion of which agent to list with, it was unanimous that Donna was the choice.
I was very anxious listing with anyone, and not meeting them and being so far away (S.C.) from the property. Donna was fantastic, she kept us informed of every showing, she followed up with each possible interested party and her negotiations with the selling agent were very professional. The closing couldn't have gone smoother. All paperwork was done via email, and she was prompt and excellent in any answers to questions we had. I will recommend her to anyone I know back in Middleton/Madison area that is thinking of selling or buying a home.
When we started looking for our 1st house, we came across few homes and contacted some realtors through email. Donna responded instantly. She has always been fast in her communication whether by phone or email. She understood our needs pretty well and showed us houses to our need and price range. She was very patient and understanding. She did everything to make sure our house buying process was as smooth as possible. She is very ethical and motivated. She treats her clients as her friends and keeps in touch even after the sale is done. In fact Donna and her husband Dan helped in setting up couple of items at home which no other realtor would do. I rate her 10/10.
Our experience with you two was terrific! You were professional, knowledgeable, and not pushy. You were readily available for questions and were prompt and thorough with your answers. Since you were our agent when we bought, you will definitely be our first choice if we sell. A great example of your professionalism was when we put in an offer, which was rejected, then you immediately put in another offer which the seller would accept. I work in sales and knowing your clients, prices/buying point and working with that to put together a deal is exemplary. The best is that throughout the process, you were not pushy. - Steve & Hannah Cottage Grove
Steve & Hannah
We met Dan at an open house and were very impressed with his knowledge about the local market, his helpfulness in answering our questions, and his sincerity. When we decided to take the plunge and look for our first house, the team of Dan & Donna was our first choice for a Buyer's Agent. We were just as impressed with Donna as we were with Dan. Donna noticed a problem with the title that could have delayed our closing if she had not caught it so soon, and they helped us negotiate an excellent price for a wonderful house, as well as a much needed roof replacement as part of the contract. Their competence and professionalism helped make our first house purchase much less stressful, because we knew they were really looking out for us every step of the way. When it comes time to sell our house, Dan & Donna will be our first call. - Sarah Hartman & Josh Moran Middleton, WI 608-347-5582
Sarah Hartman & Josh Moran
I have known Donna & Dan for five years. We met at an open house in 2002. I found them to have a wonderful disposition, very knowledgeable and foremost extremely honest. Donna sold my first condo in two weeks and my second condo in two days. Her willingness to help me had made the buying and selling process simple and painless. Donna is someone who can price your property to sell and still meet your financial requirements. If you are looking for an agent who is intelligent, reliable and sensitive to your needs, give Donna & Dan a call. - Cindy Talbot
As first time home buyers, my husband and I felt very confident and comfortable with Donna as our agent. She was a great communicator with quick response time and helping us through the process. She went above and beyond by keeping an eye on a house not yet on the market which she thought would be a good fit for us and got us in for the first showing. Thirty days later we closed!
This is a letter of recommendation regarding the real estate services you provided for the marketing and sale of property on Boothbay Circle in Madison. We greatly appreciate the professional manner in which you conducted your services as a listing agent for the Boothbay property. We believe one of the most important benefits you provided was the way you facilitated communication, kept us updated, ad responded to inquiries. You have our unqualified endorsement as a real estate broker. Regards and best wishes for you continuing success. - Dale Hunsaker Bill Reiser
Dale Hunsaker & Bill Reiser
Its not often that I take the time to acknowledge a person or group of people in their performance of their specific job. But in this case I want to make an exception. Both of you made my life allot easier during a very difficult time for me. You both walked me through the difficulty and made it easy for me to achieve my goal. I was hard pressed to find a place to live that was affordable and close to my work. You did both and in a short period of time, plus got me the financing that was necessary to close the deal. I loved the personal care you gave me. You know Nick Haley was great to work with too, so much energy and very knowledgeable. Countrywide Home Loans worked with speed and execution making the closing a snap. I tip my hat to them too. But it was the two of you that put it all together and the savings made it really worth it. Thank you so much. Working with you was a pleasure. Plus if you ever get a break, you know you have a home cooked meal from me, and I can cook, ya know. - Scott A. Louther
Scott A Louther
Dear Donna Thank you very much for your wonderful help in finding the perfect home! Jeremy and I were and are so pleased with the results of our search and purchase. While I could probably write a short story on our experiences, I'll try to keep it fairly brief- First and foremost, you made the experience fun. During the time of our search there was a lot out there to look at and it was easy to contact you for appointments and showings, and while talking with you about the location or the home details it was apparent you knew what you were talking about. Even as we continued to look at home after home, it was always pleasurable to view with you as our guide. Not only did this relationship make the process easier; it was a lot less stressful than it could have been. We made offers on two locations before hitting the right price on the third. With each offer we were escorted into the RBA office in Middleton, made comfortable, and never rushed to make a decision. It was great to leave the paperwork to the professionals and I know we were very happy with your organization and ability to get everything together in a timely manner. As we made offers, with your help, we dealt with other realty agents and sometimes I couldn't believe the excuses they came up with (for delays, ect.)!! We love the piece you gave as a house warming gift - having our home depicted on the crock was such a sweet surprise. Thank you again for thinking of us. And you continue to check up on us, which is nice. It is wonderful to know that there are people out there who care and that you're definitely one of those people. Donna, you're great at what you do and we would definitely recommend your services to anyone who asked!
Katie & Jeremy
“Donna helped my wife and I find a great house, in a great location, and we got it for a great price! She was very knowledgeable and quick to answer all our questions in the process of purchasing a house. We would recommend her to all of our friends and family for real estate needs.” Top qualities: Personable, Expert, High Integrity. Marc Fink
“Donna is a highly motivated, detail-oriented professional who truly understands and fights for her clients' expectations. Donna spent a great deal of time and energy working with me. I am a very thankful and satisfied customer.”
“Being a first-time buyer, I had plenty of questions and Donna was patient and thorough in getting me answers. She is supportive while being practical. I enjoyed working with Donna and would do so again.” Angi
- “I originally met Donna Hermsen while in the process of purchasing a property in Madison, WI. I subsequently asked her to represent me on a variety of real estate transactions, including the purchase of my Madison home. I've noted that Donna is a "Good Value" because her negotiation skills and experience have consistently saved me money on a net basis. I continue to recommend Donna as my agent of choice.” Bret
“Donna & Dan are amazing people to work with. Their professionalism and dedication is matched only by their friendly, outgoing personality. I would highly recommend them to any prospective client.” David
“Donna & Dan were professional and did a good job for me I would absolutly use them again to find and sell my home.” Dan
Donna & Dan worked extremely hard and they never slowed down or let up on showing our home.
Donna & Dan go above and beyond when you list your property with them. They advertise your house in every possible publication and they don't let up in listing it continuously. Donna & Dan have open house showings more that any other Realtor, and they are ALWAYS available.
I've purchased two homes with Donna and sold a condo with her as well. She is wonderful and I recommend her to everyone I know!
Donna & Dan were detail oriented, gave good advice, did alot of marketing with photos and videos and responded immediately, even while on vacation. Excellent, knowledgeable people to work with.
Dan and Donna are absolutely great to work with! They always respond quickly, and are patient and understanding. They would be first on my list to recommend to any friend or family member.
Donna is easily the best realtor we've ever worked with. After a year of zero activity on our home for sale in Fitchburg, we hired Donna at the recommendation of some close friends. I don't know if it was luck or good marketing, but we ultimately ended up with a bidding war between 2 parties shortly after rejecting a low ball offer from a third party. With Donna's guidance, we were able to weather the storm with a true professional at our side. Donna is very prompt at returning calls and e-mails, offers helpful advice, and handles all the details including things we never would have thought of. I truly feel that Donna had our best interests at heart and would highly recommend her to others!
I met Donna at an open house early in my buying process, before I hired an agent. We had an immediate reppor, so I asked her to be my buyer's agent. Donna is always very professional, responds quickly, and is a delight to work with. She knows the neighborhoods, the inventory, and the market trends. I highly recommend Donna Hermsen and Dan O'Brien without hesitation.
When I moved to Wisconsin in 2004, I was assigned to Donna as my relocation real estate agent. Donna is the best realtor that I have met. She is very patient, dedicated and extremely helpful. I highly recommend Donna, she is the BEST!
Wanda Pagan Diaz
Bob & I would like to thank you for selling our home so quickly. We were thrilled with the extra service of suggestions, note cards for special features, and the professionalism that you give. Three days was the fastest we've ever sold a home! You are delightful to work with and we thank you from the bottom of our hearts
Kitty & Bob
We would like to thank you for the professional and thorough manner in which you handled both the purchase of our condominium and the sale of our duplex. Your skill and knowledge of all aspects of real estate provided us with confidence and reassurance that you were working diligently to assist us with the purchase or sale of our real estate. You always were prompt to return our calls with an answer to all our questions. We appreciate your concern to protect our privacy and confidentiality by verifying the pre-qualifications of those looking to view our home, as well as doing the initial search for properties that met our criteria. You both are talented, qualifies and accomplished in the real estate market and excellent representatives for Restaino Bunbury and Associates. We appreciate how patient and courteous you were as we did our search for just the right home. You took the time to understand what our requirements were for our new home and never showed us property that died not meet our criteria. Unmatched performance, customer satisfaction, an understanding of the real estate market and great team work would be qualifications for a great recommendation for real estate representation. We can say without hesitation that we would recommend you to any of our friends. We look forward to working with you I the near future as we have another property to sell. We have complete confidence that you will once again provide excellent service and results.
Sarah & Dick
I have known Donna for five years. We met at an open house in 2002. I found Donna to have a wonderful disposition, very knowledgeable and foremost extremely honest. Donna sold my first condo in two weeks and my second condo in two days. Her willingness to help me had made the buying and selling process simple and painless. Donna is someone who can price your property to sell and still meet your financial requirements. If you are looking for an agent who is intelligent, reliable and sensitive to your needs, give Donna a call.
“Donna is a highly motivated, detail-oriented professional who truly understands and fights for her clients' expectations. Donna spent a great deal of time and energy working with me. I am a very thankful and satisfied customer.
We were extremely happy with their knowledge and professionalism during the sale of our property. We always felt we were their only client. We were always kept informed of potential buyers and the results of the home showings. Donna and Dan we able to effectively market our home which allowed us to get top dollar for our listed property. I would highly recommend their services as realtors. They really go out of their way for their clients.
Tim & Terri
Donna & Dan were detail oriented, gave good advice, did a lot of marketing with photos and videos and responded immediately, even while on vacation. Excellent, knowledgeable people to work with.
Rita & Dave Kelliher
Dan and Donna went "above and beyond" to help me sell my late father's home (which was a unique and challenging property). Since I live 2,000 miles away from Madison, I depended on them for many details that local sellers would have done for themselves, and they performed those details enthusiastically and very effectively. Their work in marketing and selling my father's home was creative, flexible to meet my requests, and highly effective. I would recommend Donna and Dan to anyone, without any hesitation.
I know Dan as a friend also. We retired and bought a home in Sun City AZ and moved there before we even put our Wisconsin home on the market. We didn't want two mortgages for a long period of time. We had to do everything long distance. Donna & Dan went above and beyond to help make our house sell fast, and at a price we liked. I would recommend them to anyone selling or buying a house.
Wed, Sep 26, 2012
Diane & Jeff Kleinert
Donna Hermsen is fantastic. She listens well, does her research, and is very fair. She gives excellent advice. When we moved to Madison, she showed us lots of different places, but listened carefully so that we narrowed down the neighborhoods and types of houses quickly. That means we did not spend too much time looking at places that would just be "no go"'s. Then, when we picked a neighborhood that she had not worked in that much, she really went to work and researched that neighborhood and became an "expert" in it. She found us a house there that has worked out beautifully for us. I recommend her without reservation. --
When we decided to move to Madison from the east coast, a colleague referred us to Donna to help us find our new home. What a great recommendation! Donna worked with us long-distance, showed us numerous houses over the course of several trips to Madison, and once we found our house, shepherded the purchase through inspection and closing, always keeping our best interest at heart. Not only did she work tirelessly on our behalf, she is a nice person and fun to work with. We couldn’t have asked for anyone better!
Donna and Dan were very helpful in preparing to sell the house and with answering questions throughout the process. Their conduct was very friendly yet, professional. I would highly recommend both of them.
Donna and Dan helped to sell my house in a short period of time, we have an offer and the process went smoothly. They are patients and willing to work with us.
Donna & Dan were very professional in the selling of our home. They also were good friends and neighbors.
Donna Hermsen helped my daughter buy her first condo. If you are looking for someone who is professional, gets your questions answered, takes care of all the details, while adding a personal touch, use Donna Hermsen -- you'll be happy you did.
Dan and Donna were awesome communicators! They kept me well informed throughout the whole process and answered any question that I had. They replied very quickly and made me feel at ease. I would not hesitate to recommend Dan & Donna!
I have worked with Donna two times in buying/selling homes. She is prompt, knowledgeable, well connected and a very personable professional. She works 24/7 to meet your needs. You will feel confident that Donna is always working with your best interest in mind. I would recommend her with the highest regard.
Donna and Dan were truly amazing. They were very knowledgeable, answered all of my questions, and extremely patient. Some people tell horror stories about realtors, but I never had a worry about Donna and Dan. Their expertise in advising me about options, houses, and possible issues were helpful. I wouldn't recommend anyone else.
Donna was such a huge help. I was surprised how fast we were able to find the home we wanted. She even helped us with some questions we had after the sale was over. How many realtors would do that? Not many!!!
Donna Hermsen was a blessing when it came to purchasing my first home. She was there every step of the way, helping to navigate what is normally a very stressful and anxiety ridden situation. If I ever needed Realtor services again, she will be the person I call. I highly recommend her.
It was a joy working with Donna! She is a friendly, enthusiastic, and professional realtor. Donna went that extra mile continually reporting to us on new properties that might interest us. She was available and involved throughout our home search. Donna gave us confidence and hope that we would find that one house we could make our home. And we did!!!
Donna and Dan did an exceptional job helping me find a house. They were very flexible with our schedule and always called or emailed us in a timely manner. We bought our house on an auction website and they helped us through the entire process even though they were hundreds of miles away on vacation. I will always recommend them to anyone that needs a Realtor.
Dan and Donna were terrific. We worked mostly with Donna, both for buying our new home and selling our old one. She was on top of every detail. She was very patient about answering any question or concern. She is a very pleasant and positive person and really knows her stuff. We highly recommend her.
“Donna & Dan are excellent agents. They helped my fiance sell her home in less than a week after they listed it. My fiance made an good profit on the sale as well.” Top qualities: Expert, Good Value, High Integrity. David Greene
Cant say enough of the professionalism, integrity and work ethic of Donna and Dan throughout the process of selling my mothers home. I would recommend these folks to anyone in a heartbeat. I hope I don't have to go through this process ever again but if I do, I will know who to call!!
I am so thankful that Donna Hermsen was my realtor!! This was my first home purchase, and she made the process easy. She was always willing to proceed at my pace, and never tried to hurry me into a decision. She spent A YEAR with me until I found the perfect home. She also went above and beyond to help work out kinks with the mortgage lender when I needed support and guidance. I recommend her without reservation, and if I am looking again, I will call on her!!
Dan and Donna were great to work with. They helped us prepare our home to sell and then in the home search process. They were always very responsive, helpful and knowledgeable. I would recommend them to anyone who wants to sell their home and get a great new one!
Rachel & Miguel
Donna was great. She explained everything in terms I could understand, as well as help me navigate the different steps needed to buy a home. Highly recommended.
Dan went out of his way many times to show us condos and homes. We had some fall thru, but Dan never gave up. We are now in a home we love, in an area we love.
We can't thank Dan and Donna enough for all their help, time and just caring that we found the home for us.